General

What's the benefit of a metal business card?
A metal business card sets you to be the elite. It ensures that any introduction with you will set a lasting impression. 

Will they fit in a standard business card holder?
Metal cards will fit into business card holder. However due to their thickness, you will carry less of them in your card holder. 

I have read through your FAQs and could not find an answer to my question. What to do?
If you can't find an answer to your question here please contact us via email at enquiry@metal-card.com. 
We'll get back to you within 1-2 business days.

Cards and printing

What metals can I order my business cards in?
You can have you cards made in any of the following metals:

  • Copper

The standard business card dimensions are: 
in mm      : 85mm x 54.0mm
in Inches : 3.2" * 2.1"
However, we also manufactured 80mm x 50mm, 76mm x 44 mm card size. Our manufacturing process enables you to customize and cut your card to any irregular shape you choose. You are by no means limited to a rectangular card.

What's the thickness of a metal business card?
The common thickness we do is 0.36mm. 

What's the common color of a metal business card?
The common color is gold and silver. We also supply black color and other colors. 

Can you print in color on my card?
Absolutely! Your cards can be printed in full color just like a paper card. Note that due to the color of the metal itself results will vary from printing on a white paper surface. However, cards look much better without color as cutting or etching into the metal really makes a stronger impression.

What additional options can I request for my design?
Unlike paper cards metal cards can be etched and cut through. Many of the best designs we’ve seen are achieved utilizing only these two manufacturing techniques.

Can I use any foreign characters?
Most characters on international keyboards will work, but we cannot guarantee every instance. Please pay careful attention to the proofs we will send to you to ensure all lettering and characters are correct.

What is included with Membership cards?
We can add a number of different options with your membership cards including individual names, sequential numbering, smart chips and bar code strips to name but a few. Before ordering we recommend you contact us at enquiry@metal-card.com to discuss your needs.

Ordering, payment and security

How many cards must I order as a minimum?
Your minimum order is 500 cards for stainless steel and brass metal cards. Our precious metal cards are hand made so you can order between one or ten cards.

How do I submit my design for printing?
As part of your purchasing process you'll be asked to upload a file with your design. We can work with Adobe Illustrator, Adobe Photoshop, Adobe InDesign, CorelDraw & EPS files. We can also work with raster files such as PDF. Vector format artwork is preferred. Ensure to leave a 5mm bleed all around the design. Artwork for your metal business card can also be sent enquiry@metal-card.com before ordering to discuss design issues.

How long does printing take?
Printed orders generally take 8 to 10 business days production time.

How do I order?

  1. Visit the "Order your cards" section of our website.
  2. Send us email to enquiry@metal-card.com by selecting the metal and quantity of card you would like to order. 
  3. Upload your card's design
  4. Send us the email

How can I pay for my order?
We accept Visa, MasterCard and PayPal as payment options. We can also accept telegraphic transfers and Western Union transfers - contact us for details on transfer transactions.

Can I pay in cash or with a cheque?
We're sorry however we cannot accept cash or cheques at this time.

Shipping

How will my cards be shipped?
Depending on your location we will ship your cards using Fedex, UPS or DHL.

How long does shipping take?

Typically international express airmail shipments take 2-3 days to reach their destination.

Note: All items are sold on a Delivery Duty Unpaid basis, so customers in some countries may have to pay import duty or other taxes. Metal-card.com cannot be held liable for any import duties payable on orders made and recommends that all customers make themselves aware of such local charges before ordering. Metal-card.com can also not be held liable should local customs officials decide to hold or confiscate items for any reason.

Returns policy

What if I’m unhappy with my order and want to return it?
All sales are final. However, If you’re unhappy with your order for any reason please contact us with the details and we will make arrangements to replace your order on a per case basis:
If there are any errors or misprints on your cards due to our fault we will reprint and resend them to you at no charge.
If the error is in the original graphic you submitted with your order we will work with you to reprint the cards however we will need to charge for the additional work, materials and shipping.